VapeMate Reviews

"Vapemate.co.uk" accepts all major cards and PayPal as payment methods. For products that contain CBD eliquid, these can only be processed through the Truevo payment system. Please select this at checkout. The price of each Subscribe & Save order will be charged to the payment method used to create your subscription. It's important to note that no card details are held by the site, and they do not have any details as to why a payment might be declined.

Vapemate.co.uk offers a wide range of products at various prices. For instance, 10ml Vapemate Classic eliquids are available for £1.49, reduced from £2.99. This includes flavours such as Virginia Tobacco, Menthol, Brazilian Coffee, Peppermint, Raspberry, Black Jack, Caramel, Amber Blend Tobacco, Blueberry, and Vanilla Custard. There are also offers like 3 for £7 on these 10ml eliquids. Additionally, there are multi-buy discounts that start at just £2.33 per bottle. The site also offers free shipping on orders over £10. Other deals include 10 for £20 on Disposable Vapes, 3 100mls for £30, 3 10mls for £10, 3 50mls for £25, and 3 for £15 on Vape Pods and Disposable Vapes. It's worth noting that prices may vary depending on the product and any ongoing promotions or discounts.

Vapemate.co.uk operates an RTB (return to base) warranty policy. If a customer would like to return an item, they pay to ship it and if it is found to be faulty, the shipping costs will be refunded. The warranty period runs from the day the goods are received. Different products have different warranty terms. For instance, atomiser coils and clearomisers are consumable products with a limited lifespan. Atomiser coils are sold with a DOA (dead on arrival) warranty and have a life expectancy of seven to twenty-one days depending on use. Clearomisers are sold with a seven-day warranty and have a life-expectancy of one to three months depending on use. If an atomiser coil has been used, it cannot be returned. Batteries are sold with a one-month RTB warranty and have a lifespan of three to six months depending on use. Eliquid is a consumable item and due to hygiene reasons, opened bottles of eliquid cannot be taken back into stock. In some circumstances, unopened bottles bought within 30 days may be returned, but only with an RMA number. All other non-consumable items are sold with a 12-month warranty unless otherwise specified.

For returns, the process is straightforward. If a customer has a faulty item, they need to contact customer services to obtain a returns number (RMA) and return it as soon as possible. Once the item is checked over and verified that it's faulty, it will either be repaired, replaced, or a full refund (including shipping costs) will be issued.

As for the shipping policy, all UK orders over £10 are sent FREE via the Standard Delivery option. All parcels are securely shipped in plain, unbranded jiffy bags. The estimated delivery time for Standard Delivery is between 3 and 5 days. For same-day dispatch, orders must be placed before 3pm Monday to Friday and before 12pm Saturday and Sunday. There are also options for Royal Mail Tracked 24hr and Royal Mail Special Delivery (Next Day Guaranteed) with different costs and conditions. International delivery options are also available with different costs and expected delivery times. For same-day dispatch on all international orders, these must be placed before 2pm Monday to Friday.

The top flavors on Vapemate.co.uk are Menthol Ejuice, Vanilla Custard, Rainbow Fruit, Virginia Tobacco, and Strawberry eliquid. The Menthol Ejuice offers a crisp, clean mint flavor. The Vanilla Custard pairs the creaminess of custard with the decadence of vanilla. The Rainbow Fruit is a delightful fruit blend that tastes like rainbows and unicorns. The Virginia Tobacco eliquid tastes like Golden Virginia rolling tobacco, and simulates the taste of a cigarette for smokers who need this to help them quit. The Strawberry eliquid will have you thinking you just bit into a fresh strawberry straight from the garden. These are the most popular flavors with Vapemate customers.

Based on the reviews found, Vapemate.co.uk has a 4.1 rating out of 5, with a total of 897 reviews. The majority of customers have had a positive experience, with 82% giving a 5-star rating. Customers have praised the company for its great customer service, fast delivery, and wide range of flavours. They also appreciate the discounts that ramp up with continued use and the 15% voucher received for writing a review. However, there are also some negative reviews. Some customers have reported issues with orders being sent to the wrong address and a decline in customer support. There were also complaints about the company running out of popular flavours. Overall, the customer service at Vapemate.co.uk appears to be generally well-regarded, but there have been some instances of dissatisfaction.